How Do I Check if My Builder is Registered with the NHBRC?
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How Do I Check if My Builder Is Registered with the NHBRC?

Wondering how to check if your builder is registered with the NHBRC in South Africa? Learn the steps, benefits of hiring a registered builder, and what to do if they are not registered.


Although costly, deciding to build a house in South Africa is such a wise investment. The law requires new home builders to register with the National Home Builders Registration Council (NHBRC). This is done to protect new homeowners from being given poor building services by builders, including structural defects and fly-by-night contractors. Before you begin any construction or renovation, you must check if your builder is registered with the NHBRC. This article will guide you on how to confirm if your builder is registered, the importance of checking, and what to do if your builder is not registered.

The Importance Of NHBRC Registration

The NHBRC’s main role is to ensure that houses built meet the standard quality and safety.

  • According to the Housing Consumer Protection, it is a legal requirement to register with the NHBRC before starting any form of construction. 
  • The NHBRC is in charge of quality control; they also monitor building compliance throughout the project.
  • Homes that are registered with NHBRC have a 5-year warranty cover for big structural defects, a 1-year warranty for roof leaks, and a 3-month poor workmanship warranty.
  • NHBRC offers consumer protection for homeowners to lodge a complaint in case of poor workmanship.

For peace of mind throughout your building project, get an NHBRC-registered builder.

Steps To  Check if a Builder is NHBRC Registered

1. Check on the NHBRC Online Database

  • Search for the NHBRC official website: www.nhbrc.org.za
  • Tap on the “Registered Builders” button or search the “Verify a Builder” section.
  • Make sure you have your builder’s details,  enter the builder’s name, company name, or NHBRC registration number.
  • Their details will appear right away on their database if they are registered.

2. Call NHBRC on their  Call Centre Number

  • Their number is 0800 200 824.
  • Give the agent your builder’s name or company details.
  • If your builder is registered, they will confirm right away over the phone.

3. Visit Any NHBRC Regional Office

All provinces have NHBRC offices; just walk in during working hours and provide your builder’s details, and request verification. This may be the safest option when you want written proof or if you want to check if anyone has complained about the builder’s previous work.

What To Do If My Builder is Not Registered with the NHBRC?

You can choose the following options:

  1. Pause Any Work Plans Until Completion Of Registration
    • Ask your builder to apply for NHBRC registration before work starts
    • Make a deal to sign the contract after the builder has registered.
    • This registration ensures your house is enrolled with the NHBRC and gives you warranty protection.
  2. Another option is to drop the current builder and a registered builder instead
    • If your current builder is hesitant to register, the safer option is to get a new registered builder.
    • Never agree to build with an unregistered contractor as you risk having poor workmanship, inevitable financial loss, and no NHBRC warranty cover.
  3. Take A Responsible Step And Report Unregistered Building Work
    • If you know an unregistered builder is constructing homes illegally, report them to the NHBRC.
    • Reporting can help protect your neighbors and other homeowners from being scammed.

Benefits of Using an NHBRC Registered Builder

  • The NHBRC  provides a  Warranty Protection that protects your home from structural defects, roof leaks, and workmanship issues.
  • HRBRC ensures that your home is built to a professional standard by inspecting every phase of your building journey.
  • Employing a register builder puts your mind at ease, as you know where to complain if anything goes wrong..
  • Having a registered builder exempts you from fines and delays during construction. 
  • An HRBRC-registered home has a better resale value:

What To Look Out For When Dealing With Builders

Red flags when dealing with builders:

  • Refusing or delaying to provide their NHBRC registration number.
  • Pushing for large deposits before proof of registration provision.
  • Volunteering to build cheaper without NHBRC fees.
  • No sign of their name or details on the NHBRC database.

It is advised to drop them fast before losing money if you ever encounter such builders.

Steps to Take To Protect Yourself Before Building

  1. Check the builder’s details on the NHBRC database before signing contracts or paying any deposit.
  2. Ask for a registration certificate from your builder
  3. Apart from the builder, it is your responsibility to ensure that your house is enrolled with the NHBRC for smooth construction.
  4. Document every discussion, payment, and contract for accountability.

Final Thoughts

Remember not to start anything building-related until you have confirmed that your builder is registered with the NHBRC. You can confirm online through the NHBRC website, contact their call center, or walk in at any NHBRC office. If you find out your builder is not registered, you can insist that they register before any work starts or drop them for a new builder. Working with a registered builder gives you quality assurance, warranty coverage, and legal protection against any poor workmanship. For peace of mind and also to avoid fines and delays, always choose a registered builder.